help for venues
- Aggregate, sort and filter artists by name, genre, location, avails, draw and social media score (powered by Next Big Sound)
- Discover thousands of professional artists with complete profiles
- Click once, promote via Facebook, MySpace and Twitter
- Automate and sync everything with our embeddable list and month view calendars
- Ticket shows quickly and easily, save customers' email addresses, create discount codes, ticket levels (general admission, VIP etc.)
Here are some questions that come up frequently. If you can't find your question here, please
email us.
How do I sign up?
To sign up for GigMaven head here and enter your name, phone, email, and choose a password to get started.
What if my venue isn’t in GigMaven’s database?
If you can’t find your venue, just send an email to venues@gigmaven.com and let us know.
Do I have to pay for GigMaven?
We allow all venues to try GigMaven for free for 30 days, and then we charge $5 per booked gig. If you are a non-profit, ask us how you can use GigMaven for free!
What do GigMaven artists charge?
We don’t represent the artists who use our site, so we don't know what kind of compensation they have in mind.
How do I book a band?
- One way is to navigate to the band’s profile and click “book this artist."
- The other way is through the “Artists" widget on the right side of your venue dashboard. Click on the small triangle next to an artist’s name and select “make an offer.”
How do I decline a band?
To decline a band, click on the small triangle to the right of the artist’s name in the artists widget, and select “decline.”
What if a band playing my venue isn’t on GigMaven?
Easiest thing to do is suggest that the band joins GigMaven. You can also add an artist directly to your calendar via the “calendar” tab. Head to your calendar, click the date you want, and add your headliners and openers to the box on the right. Click "edit," and you can change the night’s door time and start time, add a ticket link, upload a photo and a flier, enter a minimum age requirement, and put some text in the box marked "additional info."
What is an embeddable calendar?
GigMaven provides you with one line of code that you can insert onto your website. This code will display all events on your GigMaven calendar, and update them automatically whenever your calendar changes. You can also embed your calendar on your venue’s facebook page. To get your embeddable calendar, just write us an email and ask.
What is the auto-promote feature?
From the Calendar tab, GigMaven allows you to promote a date on your calendar to your social networks with just two mouse clicks. Once you’ve synced your social media profiles, head to your calendar, click a date, and click the “Promote “ button on the bottom on the bottom of the Event widget (on the right side of the screen). GigMaven will automatically populate a short message for you, which you can change if you’d like, and then click “Promote” to send to your social networks.
How do I sync my social networks?
Click “Settings” at the top right of your screen. Select “Connections,” and click “sync” next to the social network that you’d like to sync.
Facebook:
Make sure that you are signed in to the Facebook account that has access to your venue’s Facebook profile or page. After clicking “sync,” select the correct page and click “Submit.”
Myspace:
Click “sync” and enter your Myspace username and password.
Twitter:
Click “sync” and enter the username and password for the Twitter account you’d like to sync.
How do I manage/unsync my social networks?
Facebook:
After logging into Facebook, select “Privacy Settings” under “Account.” From here you can manage how GigMaven interacts with Facebook, or remove your Facebook sync.
Myspace:
On Myspace under “My Stuff,” click “Edit Profile” and select “External Apps.” Find GigMaven and click “Unlink.”
Twitter:
On Twitter under “Settings,” click on the “Applications” tab. Scroll down to find GigMaven, and click “Revoke Access.”
How do I put my calendar up on Facebook?
Make sure that your Facebook account is synced with GigMaven. Then head to our Facebook
app page here
and click "Add to My Page" in the left column. Select the page where you want your calendar to appear, and click "Add to Page."
Can you give me a quick explanation of each screen?
When you log in to GigMaven, you will see five options in the blue navigation bar on the top of your screen.
Home tab:
Home is made up of the Activity Stream widget and the Artists widget. The Activity Stream will show all actions that have occurred between artists and your venue, in order of when the actions took place. Here you will see gig applications, confirmations, holds, and any notes to or from an artist.
Booking tab:
This is a bird’s eye monthly view of your bookings. Here, after selecting a date range, you will see color coded dates depending on a date’s confirmations, holds, offers, or if a change has been proposed.
Calendar tab:
This is your venue’s main calendar for the month. Go here to add external gigs or events and add all of the crucial information about a night that will be output to your GigMaven embeddable calendar.
Ticketing tab:
Head here to add and sell tickets to a gig at your venue. We’ve built an easy to use, fully featured ticketing system. You can do things like create multiple levels of tickets for the same show in the same space (general admission, VIP), decide when your tickets will go on sale and when to stop selling, and create membership levels. GigMaven will automatically create an order page for you that is easy to use across browsers and mobile platforms. GigMaven charges a flat fee of $1.50 per ticket sold.
Profile tab:
Your profile presents all essential information about your venue including your upcoming events, basic information, and more descriptive information and media like YouTube videos and technical specs. This helps musicians find out if they’d be a good fit for you. Basic information includes a photo, tagline, genres and hours of operation. The About and Tech Specs page gives you room to share a paragraph or two, photos, videos as well as backline, sound and lighting info.
How do I see what artists have applied to my venue?
Check out what artists have applied to your venue on your Home tab. See all artists who’ve applied to you in the artists widget on the right side of the screen.
How do I search for artists?
After logging in, you can search for artists by entering a combination of a muscian’s name, genre, and/or address in the fields at the top of the screen.
What is the “heart” underneath these artists’ names?
This heart represents an artist’s Next Big Sound score. NBS combines artists’ social media rankings, such as Twitter followers, facebook “likes,” and last.fm stats. Venues find this to be a helpful way to work through a bunch of artists.
Can I change my venue’s name on GigMaven?
To change your venue’s name, click on “settings” at the top right of the screen, select the “Profile” option and change the field marked “venue name.”
How do I change my venue’s GigMaven URL?
To change the URL of your GigMaven profile, click on “settings” at the top right of the screen, select the “Profile” option and change the field marked “gigmaven url.”
How do I change my venue address?
To change your address, click on “settings” at the top right, and select the “Profile” option.
Can I restrict artist applications?
As a GigMaven venue, you can decide to refuse applications from musicians of certain genres, and you can also decide to accept artists from only certain genres.
How do I change my email?
You can change the email that your account uses by clicking on “settings” at the top right of your screen, and clicking on “email.”
How do I change my password?
You can change your password by clicking on “settings” at the top right of your screen, and clicking on “password”.